Customer Cancellations: More than 60 days before departure: Full refund minus administration fees. 30 to 59 days before departure: 50% refund.Less than 30 days before departure: No refund. Please note: certain bookings (such as flights, permits, or non-refundable accommodations) may have stricter policies. Lhotse Travel Cancellations If we are forced to cancel a trip (due to unforeseen circumstances like natural disasters or political unrest), customers will receive a full refund or the option to reschedule. Refund Process: Refunds will be processed within 14 working days from the date of approval, back to the original method of payment.